Customer Story

A Healthy Solution for Data Security: Druva’s Impact on a Leading Professional Health Organization

40%

Reduction in TCO based on the time and cost savings experienced with the Druva Data Security Cloud

80

Hours of admin training time saved with Druva versus other backup solutions that have an intense learning curve

About the Company

A leading organization committed to supporting the interests of healthcare professionals and medical students.

The Challenge

The existing backup strategy of the healthcare organization lacked comprehensive coverage and was cumbersome to manage. Microsoft 365's native backup capabilities were insufficient, raising concerns about data loss and recovery. Their on-prem NetBackup solution demanded significant time and expertise from a dedicated specialist, limiting their team's capacity for other critical tasks. The need for a unified, efficient, and scalable solution became paramount.

The Solution

In September 2022, their Chief Security Officer (CSO), impressed by a Druva demo, decided to implement Druva's 100% SaaS data security solution. The implementation was quick and straightforward, taking only a few days. A subsequent accidental data deletion underscored the need for robust backup solutions, with Druva successfully restoring the critical data. Druva's SaaS model offered seamless integration with Microsoft 365 and Azure, and provided a path to consolidate their on-prem backup needs while delivering complete Microsoft protection.

Druva provided a comprehensive backup and recovery solution for the organization’s Microsoft 365 data, addressing concerns around data loss and recovery challenges. By overcoming the limitations of its native tools, Druva ensured data security beyond Microsoft's retention policies, giving them peace of mind that their data would be recoverable far beyond 30, 60, and 90-day deadlines. Additionally, the organization utilized Druva's Accelerated Ransomware Recovery for Microsoft 365, reinforcing its defenses against ransomware threats, and ensuring rapid recovery in case of an attack.

Beyond Microsoft 365, Druva extended its security to Azure virtual machines. This unified backup solution across multiple cloud environments simplified their backup strategy and management, making it more efficient and streamlined.

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Druva saves us time and effort. I don’t need to invest 80 hours in training – I can have someone up and running with the tool quickly, making meaningful contributions right away.

The Results

The impact of Druva was immediate and significant. A critical data recovery following an accidental deletion showcased the solution's reliability and speed. The intuitive interface and automated workflows freed up a dedicated NetBackup specialist to improve resource allocation and reduce operational costs.

Transitioning people from one cloud to another is typically a difficult, manual, and time-consuming process, but Druva makes it much easier. Its simplicity also enabled quicker onboarding of new team members, reducing training time and increasing efficiency. Most staff can use the tool effectively without any training, further streamlining operations. The organization's security posture also improved with the adoption of Druva's advanced security features, including Accelerated Ransomware Recovery.

The IT director highlighted the benefits, stating: "It’s all about simplicity and saving time. I don’t need to spend 80 hours training admins on Druva. I can quickly get someone up to speed with the tool and have them working on meaningful tasks in no time – unlike with other backup solutions."

Druva's implementation demonstrates a successful transition to a modern, efficient, and scalable data security strategy. The solution addressed critical challenges, improved operational efficiency, and enhanced security, ultimately delivering significant value to the organization.

Looking ahead, the organization is planning to expand their Druva use to include on-prem servers and AWS instances. This future expansion aims to consolidate their backup infrastructure further and reduce their reliance on the existing NetBackup system, as well as provide a more comprehensive and reliable cloud-first backup approach.

Overview

  • The previous backup strategy was incomplete and challenging to manage. Microsoft's native backup tools fell short, leaving critical data vulnerable to potential loss.
  • Successfully deployed Druva for efficient, scalable backups, seamlessly integrating with Microsoft 365 and Azure.
  • Strengthened data protection and ransomware recovery, effectively addressing previous vulnerabilities.
  • Streamlined management processes, reduced training requirements, and optimized resources, resulting in lower costs.
  • Customer is planning to expand Druva to on-prem servers and AWS, unifying and consolidating the backup infrastructure.