Madhup brings over 14 years of leadership experience in Global Customer Services and Support, Business Operations, and Service Delivery. As Senior Vice President of Global Customer Success at Druva, he is responsible for ensuring exceptional customer satisfaction, driving operational excellence, and scaling Druva's services to meet the demands of a growing global customer base. Madhup joined Druva in 2017, serving as Senior Director of Product Support and later as Vice President before stepping into his current role. Prior to Druva, he held leadership positions at Hewlett Packard Enterprise, where he managed multiple service delivery teams and critical accounts as Service Delivery Leader, and Avaya, where he advanced from Senior Software Engineer to Service Delivery Lead over nearly a decade. With a proven track record of building high-performing teams and delivering flawless execution, Madhup is dedicated to empowering customers and driving Druva's success in the data protection landscape.
