At Druva, customer success is our top priority, and we're honored to be peer-recognized as a 2025 Gartner® Peer Insights™ Customers’ Choice for Enterprise Backup and Recovery Software Solutions. This distinction is based on verified customer reviews, which we believe highlights Druva’s expertise in data protection, reliability, and ease of use.
What Makes This Recognition Significant?
The Gartner® Peer Insights™ Voice of the Customer is a document that synthesizes Gartner Peer Insights’ reviews into insights for IT decision makers. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in your buying process, as it focuses on direct peer experiences of implementing and operating a solution. In this year’s report, Druva is one of only three vendors to be recognized with a Customers’ Choice designation — placing us in the upper-right quadrant.
Notably, this recognition highlights how customers prefer Druva's fully managed SaaS approach over traditional DIY legacy solutions, showcasing our unmatched ability to meet and exceed customer expectations.
How Customers Rate Druva
The 2025 Gartner® Peer Insights™ report shares how peers have rated Druva’s solutions:
Overall Rating: 4.9 out of 5 (based on 129 reviews from June 1, 2023-November 30, 2024)
Product Capabilities: 4.7/5
Sales Experience: 4.7/5
Deployment Experience: 4.9/5
Support Experience: 4.9/5
Willingness to Recommend: 97% of customers
We feel ratings underscore Druva’s commitment to delivering a seamless, cloud-native data protection experience that is easy to deploy, scale, and manage.
What Separates Druva from the Competition?
Druva’s cloud-native platform eliminates complexity and reduces infrastructure costs while enhancing ransomware protection, data resilience, and disaster recovery capabilities. Unlike legacy backup solutions, Druva offers:
Fully managed SaaS simplicity — no hardware, maintenance, or manual upgrades.
Automated security and compliance to safeguard business-critical data.
Seamless integrations with your full security stack.
Unified data security across endpoints, cloud, and data centers.
AI capabilities for enhanced support and threat remediation.
Flexible pricing and subscriptions with a pay-as-you-go model.
Award-winning customer support to assist you every step of the way.
Hear It from our Satisfied Customers!
Gartner® Peer Insights™ reviews highlight what makes Druva standout:
“The Tech support at Druva is one of the best I have encountered over the 34 years in the business. It is a pleasure to speak with them and their willingness to go out of their way to resolve any issue until it is done correctly. The product works and has been very reliable. I started with their onsite services, and slowly migrated to the cloud. In fact, they were one of my first CLOUD based solutions. Which gave me confidence to allow more of our IT infrastructure to venture to the cloud.” – IT Director, Construction Firm
Read the full list of Druva’s reviews on the Gartner® Peer Insights™ website.
Looking Ahead
In our opinion, being named a Gartner® Peer Insights™ 2025 Customers’ Choice for Enterprise Backup & Recovery Software Solutions reaffirms Druva’s experience in data security and our dedication to customer satisfaction. As we continue to innovate, we remain committed to helping organizations secure, recover, and confidently manage their data.
Thank you to our customers for your trust and feedback! If you’re considering a modern backup and recovery solution, now is the time to experience Druva’s recognized platform firsthand.